FAQ
How long will it take for my order to ship?
Because Tiny Mabels products are handmade, please allow 1-5 business days for your order to be prepared and shipped.
Processing time is separate from shipping time and may be slightly longer during new releases, sales, or holidays.
What shipping options are available?
All Tiny Mabels orders are shipped from the United States.
Available shipping options and prices will be shown at checkout. Depending on your location and order, you may have the option to choose between untracked mail and tracked shipping.
Please double-check your shipping address before placing your order!
What should I know about untracked shipping?
Untracked shipping is an affordable option for sticker orders, but it does not include tracking or delivery updates.
Once an untracked order has been shipped and accepted by the postal or delivery service, Tiny Mabels is unable to see where the package is or provide updates on its delivery.
If your untracked order is delayed, lost, or does not arrive as expected, please contact USPS for assistance. Tiny Mabels cannot be responsible for packages once they have been transferred to the carrier when an untracked shipping option was selected.
If you’d like the added security of being able to follow your package’s journey, please choose a tracked shipping option at checkout.
What if I choose tracked shipping?
If you choose tracked shipping, you’ll receive tracking information once your order has shipped.
Please keep in mind that carrier delays can still happen and are outside of Tiny Mabels’ control. If your tracking shows a delivery issue after the carrier has received your package, please contact the shipping carrier for additional information.
Do you ship internationally?
Yes! Tiny Mabels currently offers international shipping to select countries, and we hope to continue adding more countries as we grow. ♡
If you don’t see your country as an available shipping destination at checkout, please send us an email or reach out through our contact page and let us know! We’ll do our best to look into shipping options for your country and prioritize adding it in the future.
For supported international destinations, applicable duties and import taxes are calculated and collected upfront at checkout, helping to avoid unexpected customs charges upon delivery.
Do you accept returns or exchanges?
Because Tiny Mabels products are handmade, we do not accept returns or exchanges. However, if your order arrives damaged, defective, incorrect, or there is another issue with your order, please contact us so we can make it right.
What if I entered the wrong shipping address?
Please carefully double-check your shipping address at checkout before placing your order. Customers are responsible for providing a complete and accurate delivery address.
We cannot guarantee that an address can be changed or corrected after an order has been placed. Once your order has been shipped, we are unable to change or redirect the shipping address, and Tiny Mabels is not responsible for orders that are lost, delayed, returned, or delivered incorrectly due to an incorrect or incomplete address provided at checkout.
If you notice an address error before your order has shipped, please contact us as soon as possible. While we cannot guarantee that we’ll be able to make the change, we’ll do our best to help if your order has not yet been processed.
If an order is returned to us because of an incorrect or incomplete address, please contact us so we can discuss available options. Additional shipping charges may apply if the order needs to be shipped again.
What if I have another question?
We're happy to help! Please use the contact page to reach out with any questions about your order or a product.